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- iTunes: Downloading iTunes for Windows using Internet Explorer If you use Windows Internet Explorer 7 or 8, when you download iTunes from www.apple.com/itunes/download/ you should see a File Download window appear after clicking the Download Now button: The File Download window will ask you to Run or Save the iTunes file you are downloading: If you do not see the File Download window, your Pop-up Blocker filter level may be set too high.
- Mac OS X versions (builds) included with Intel-based Macs Learn which versions of Mac OS X ship with Intel-based Macs. If you have a PowerPC-based Mac, see Mac OS: Versions, builds included with PowerPC Macs (since 1998) instead. Tips Some computers shipped with different Mac OS X versions at different times. When a computer is not bundled with a later version, a "-" appears in the "Later Mac OS included" column. The build information is available in the About This Mac window. Some Macs may include a slightly later build version (but same numbered version) of Mac OS X on the Install or Restore discs than was preinstalled on the computer. Do not use a Mac OS X version earlier than the one included with the computer.
- Trouble installing iTunes or QuickTime for Windows If you are having trouble installing iTunes or QuickTime for Windows, follow the troubleshooting suggestions described in this article.
- Mac OS X v10.6: iCal client shows incomplete free/busy information for Exchange invitees When iCal is configured to use a Microsoft Exchange server account, all busy times for invitees may not appear when viewing invitees' free/busy times in the Availability window. This may happen when invitees are already busy in the time slot for which a meeting is being created.
- Mac OS X v10.6: Printer and scanner software Mac OS X v10.6 Snow Leopard includes software for many printer and scanner models. This software can be installed from the Snow Leopard Install DVD, and installed or updated by using Software Update (some models have software available through Software Update only). This article lists software provided for printers and scanners as of 15 March, 2010. To view the complete list of printers and scanners that are supplied with Snow Leopard Install DVD and by Software Update, see below or use your browser's Find feature to look for a specific name or model number. If you cannot find a driver for your specific model, check the list to see if a driver is available for a series of printers that may include your model. For example, a printer with the model number 5070 might use the driver for the "5000 Series." For more information about setting up and using printers in Snow Leopard, see this article. For information about troubleshooting printer setup issues, see this article.
- Syncing contacts and calendars to iPod with iTunes for Windows iTunes can sync your contacts and calendars from Microsoft Outlook or Outlook Express and contacts from Microsoft Address Book to any iPod with a display screen1 (Note: Outlook 2003 or later is required to sync contacts and calendars from Outlook). If you are syncing contacts and calendars to an iPod touch, please see this article.
- iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues This article provides some general suggestions when trying to troubleshoot an issue where iTunes for Windows Vista or Windows 7 won't launch or unexpectedly quits or freezes. It may be useful to print this document before following the steps outlined below. For a discussion of troubleshooting iTunes for Windows in Windows XP, see iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues. If you are having trouble installing iTunes, see Trouble installing iTunes or QuickTime for Windows.
- Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7 Learn how to cleanly uninstall iTunes, QuickTime, and other essential software components from your Windows Vista or Windows 7 PC; (for a Windows XP or Windows 2000 PC, refer to Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP).
- iTunes creates an empty library file in Windows Some file scanning software products that are not made by Apple, such as the Sony VAIO Entertainment Platform, may damage your iTunes library. If the library becomes damaged, iTunes may create a new, empty library. Although the library appears empty, the media files should still be in their original locations. By default, this would be the iTunes Media folder. For more information on iTunes files and folders, please refer to the following articles: What are the iTunes library files? and Where iTunes for Windows stores your iTunes library.
- iTunes for Windows: Background processes installed on Windows XP, Vista, and 7 iTunes for Windows (XP, Vista, and 7) installs some processes that run in the background. Below is a brief explanation of what each process does.
- iTunes: May not display all options at low screen resolutions When opening iTunes 8.0.2 or later, some customers may notice a message stating "For best results with iTunes, use a screen resolution of at least 1024x768" as show below. This recommendation is made to ensure that all parts of the iTunes interface will be visible during use. When opening iTunes after connecting an iPod or iPhone for the first time or after a restore you may not be able to locate the "Done," "Continue," or "Accept" buttons as shown below. This is due to the screen resolution of your Mac or PC being too low.
- iTunes: Windows reports that "iTunesSetup.exe is not a valid Win32 application" When installing iTunes for Windows, the installation may not complete and Windows may display the following message: "iTunesSetup.exe is not a valid Win32 application."
- iTunes 9.0.3: Ringtones may not authorize to play in iTunes After installing iTunes 9.0.3, Ringtones may no longer authorize to play in iTunes.
- iWork.com: Beta FAQ See the frequently asked questions below to learn more about iWork.com.
- Mac OS X: Using printer sharing between different versions of Mac OS X Any printers that you share using Mac OS X v10.5 Leopard or later will be visible to other Macs on your local network that are running Mac OS X v10.2 or later.
- Advanced troubleshooting for Sync Services on Windows with Microsoft Outlook 2003 or 2007 When syncing contacts, calendars, or notes from Microsoft Outlook, there can be issues that prevent syncing from completing as expected. Many of the issues can be resolved with the steps in these articles: Troubleshooting iPhone and iPod touch contact and calendar syncing via USB on Windows MobileMe: Troubleshooting Windows syncing If you haven't followed the steps in the appropriate article above please do so. This article provides additional steps that may allow you to sync or detemine why you are unable to sync.
- iTunes: "Error 42408" or "Error 42404" after upgrading to iTunes 9.0.3 After updating to iTunes 9.0.3, when you try to download an item from the iTunes Store or authenticate purchases, you may see an alert stating "Error 42408" or "Error 42404."
- About the security content of Safari 4.0.5 This document describes the security content of Safari 4.0.5. For the protection of our customers, Apple does not disclose, discuss, or confirm security issues until a full investigation has occurred and any necessary patches or releases are available. To learn more about Apple Product Security, see the Apple Product Security website. For information about the Apple Product Security PGP Key, see "How to use the Apple Product Security PGP Key." Where possible, CVE IDs are used to reference the vulnerabilities for further information. To learn about other Security Updates, see "Apple Security Updates."
- iDVD 7.0: Burned DVD has interlacing, pixelation, or image quality issues You may discover that a DVD burned in iDVD has poor image quality, pixelation, or interlacing issues when you play it in full-screen mode on your HDTV or Apple monitor. This may occur even if the video looks normal in the iDVD preview window.
- Aperture: Use locally mounted Mac OS X Extended volumes for your Aperture library Aperture libraries stored on non-Mac OS X Extended volumes may behave unpredictably.
- Aperture 3: Troubleshooting Basics If Aperture 3 isn't starting up properly or performing normally, try these basic steps to troubleshoot the situation. Please note that these steps aren't exhaustive and are not intended to cover any specific issue. These are fundamental, basic steps for getting Aperture into good working order, and are the steps most often suggested by AppleCare Technical Support. If you are using Aperture 1 through 2 refer to this article.
- Boot Camp: 2727 error or restart pending message when upgrading Boot Camp 2.2 to 3.0 Windows may display a 2727 installer error or restart pending message when you upgrade from Boot Camp 2.2 on a Mac running Mac OS X 10.5 (Leopard) to Boot Camp 3.0 on a Mac running Mac OS X 10.6 (Snow Leopard).
- Keyboard shortcuts for Shut down, restart, and sleep You can use the keyboard shortcuts outlined in this article to shut down or restart Macs that have a keyboard with an Eject key. Note: Key names are separated by a hyphen (-), such as "Control-Eject". You do not type the hyphen as part of the key combination.
- Apple security updates This document outlines security updates for Apple products. For the protection of our customers, Apple does not disclose, discuss or confirm security issues until a full investigation has occurred and any necessary patches or releases are available. To learn more about Apple Product Security, see the Apple Product Security website. Important: This document describes updates and releases for January 15, 2008 and later, such as Security Update 2008-001. For information about earlier security updates, see these documents: Apple security updates (25-Jan-2005 to 21-Dec-2007) Apple security updates (03-Oct-2003 to 11-Jan-2005) Apple security updates (August, 2003 and earlier) Obtaining Mac OS X Information about obtaining Mac OS X (client) can be found here. Information about obtaining Mac OS X Server can be found here. Software updates for Mac OS X are available via: Software Update preferences Apple Downloads Apple Product Security PGP Key For information, see "How to use the Apple Product Security PGP Key".
- Mac OS X v10.6: Active Directory binding lost on network transition (.local domain) If network access is interrupted, a Mac OS X v10.6 client may not be able to reconnect to an Active Directory domain whose name ends in ".local".
- iLife: Troubleshooting Basics If one of your iLife applications (iPhoto, iMovie, GarageBand, iDVD, or iWeb) isn't performing normally, try these basic troubleshooting steps to resolve the situation. Please note that these steps aren't exhaustive and are not intended to cover any specific issue.
- MainStage 2.1: Release notes MainStage 2.1.1 is an update to MainStage 2, which is part of the paid upgrade to Logic Studio (2009).
- iPhone: Locating the serial number, IMEI, and ICCID number If you need to find your iPhone serial number, International Mobile Equipment Identity (IMEI) number, identifier, or ICCID number this article shows you several different ways you can locate it.
- iPhone: Improve backup and restore times by reducing iPhone Camera Roll Pictures and screenshots taken with the iPhone are stored on the Camera Roll. When you sync or perform a restore, iTunes creates a backup the contents of your iPhone, including the Camera Roll. The more pictures or other multimedia files that are on the Camera Roll, the longer a backup or restore will take. Improve backup and restore times by regularly importing the contents of your Camera Roll, and then sync that content back to the iPhone.
- Mac OS X 10.5, 10.6: How to use Migration Assistant to transfer files from another Mac You can use Migration Assistant to transfer your files and important settings from an older Mac to a new one.
- Mac OS X v10.6: Issues after restoring a Mac from a Time Machine backup made with a different Mac ("Restore System From Backup…") If you use "Restore System From Backup…" to restore a Time Machine backup to a different Mac than the original Mac used for the backup, issues such as these may occur: Graphic anomalies may appear during startup, or may follow the mouse pointer AirPort or Bluetooth may not be available The Mouse System Preference pane may not display the Magic Mouse or its features Brief graphic distortion may appear when shutting down an iMac Other startup issues
- Aperture 3: Updated RAW Processing Aperture 3 introduces updated RAW processing which includes changes to noise reduction (particularly on high ISO images), color rendering, and detail.
- Mac OS X v10.6: Sleep delayed if print job is in progress or printer isn't available Your Mac might not immediately sleep after you attempt to put it to sleep. Or, if you have configured your Mac to sleep when idle for a period of time, it may not go to sleep automatically.
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